Professional Journey
Senior Microsoft Dynamics 365 Developer
over 9 years of relevant experience
Pioneered innovative Dynamics 365 solutions, driving digital transformation for global clients across diverse sectors with scalable, high-performance systems.
- Orchestrated end-to-end Dynamics 365 projects, delivering seamless integrations under tight deadlines.
- Crafted bespoke solutions using C#, JavaScript, and Power Platform to address complex client requirements.
- Enhanced CRM performance and scalability, boosting user adoption and system efficiency.
- Mentored junior developers, fostering a culture of innovation and collaboration.
- Delivered strategic technical consulting, aligning solutions with client business goals.
Technical Expertise
Signature Projects
Global Library Services Dynamics 365 Platform
Architected a multilingual Dynamics 365 portal, streamlining case management and enhancing user experience for a global library services provider.
Custom CRM for Fuel Transportation
Developed a tailored Dynamics 365 solution with advanced portals, account hierarchy management, and custom analytics for a national fuel transportation network.
Armored Car Service Migration
Led migration from a legacy VB.NET application to Dynamics 365 for a US armored car service, preserving functionality and boosting operational efficiency.
Advanced Case Management System
Revamped case management with custom SLAs and resolution workflows, significantly improving service delivery and client satisfaction.
Dynamics 365 Modernization
Directed a full-scale upgrade from Dynamics CRM 2011 to Dynamics 365, modernizing code, APIs, and workflows for enhanced performance.
SMS Gateway & PowerApps Integration
Integrated an SMS gateway for an Australian airport and built a PowerApps solution for Azure SQL database management, optimizing communication.
Salesforce to Dynamics 365 Transition
Managed a smooth migration from Salesforce to Dynamics 365, customizing the platform for improved user experience and operational efficiency.
Dairy Trading CRM Portal
Built a robust CRM portal for an Australian dairy platform, featuring product catalogs, offer creation, and a dynamic bidding system.
Professional Certifications
Microsoft Technical Associate
Software Development Fundamentals (C#)